Hackensack Meridian Health

Dispatcher Home Care-Eatontown, NJ-FT

Job Locations US-NJ-Eatontown
Posted Date 12 hours ago(10/21/2025 8:15 PM)
Requisition ID
2025-172105
# of Openings
1
Category
Healthcare

Overview

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

 

At Hackensack Meridian Health at Home, we recognize our full- and part-time benefit eligible team members by offering a Total Rewards package including comprehensive Health Benefits, generous Paid Time Off, Travel Reimbursement as well as an investment in your future with a 401(k) match and Tuition Reimbursement. Per Diem team members are eligible to participate in Travel Reimbursement and may be eligible to receive a 401(k) match. At www.TeamHMH.com,  you’ll find the information, resources and tools that will help you to be successful at HMH. From great benefits and innovative wellness programs, to robust learning and development opportunities, we continue to cultivate an exceptional work environment where you can do the kind of work that leads to fulfillment and professional growth.

Qualifications

Education, Knowledge, Skills and Abilities Required:

  • High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
  • Minimum of One (1) Year of DME Experience
  • Proficient in Microsoft Office Suite
  • Excellent Communication Skills


Education, Knowledge, Skills and Abilities Preferred:

  • Associate Degree or Higher
  • Fastrack EMR Experience
  • Joint Commission Home Medical Equipment Survey Experience
  • Two (2) or more Years Dispatching Experience


Licenses and Certifications Required:

  • Valid Driver's License from a USA state.

Responsibilities

Responsible for the supervision and performance functions within the warehouse.

  • Visit Scheduling. Organizes and develops daily delivery routes for Home Care Delivery Technicians (HCDT).  Contacts patients timely to schedule delivery.  Confirms all appropriate delivery information.  Facilitates deliveries by acting as a liaison between customer service representatives and warehouse / delivery / infusion staff.  Develop and print picking manifest for evening equipment picking.
  • Admission Folder / Documentation. Prepares and attach required documentation to delivery tickets.  Maintains adequate supply of all warehouse forms and documents.  Orders replenishment forms from Corporate Printing Services.
  • Delivery Documentation. Reconciles and validates copies of Home Care Delivery Technician documentation against schedules for previous day. Notifies warehouse supervisor of outstanding documentation not received.  Review completed delivery documentation for notes, alerts, and phone numbers, and adds to the patient file within the EMR system.
  • Order Confirmation. Completes entry into the EMR system to confirm open orders are completed.  Accurately selects and assigns appropriate Serial Numbers and Lot Numbers as applicable for tracking.
  • Equipment Preparation. Picks and pulls equipment per manifest for next-day deliveries.  Ensures all AM routes are pulled and prepared for next day before end of shift.
  • Inventory. Reports low stock to Inventory Analyst for replenishment.
  • Physical Inventory. Participate as necessary in quarterly physical inventory under the guidance of the Warehouse Manager.
  • Adherence to The Joint Commission (TJC) Standards. Completes all job functions in compliance with all TJC Standards and guidelines, as well as all State regulations.
  • Adherence to Regulations. Assure adherence to corporate compliance regulations, payor requirements and regulatory agency standards for the provision of respiratory therapy, durable medical equipment and infusion services.
  • Staff Assistance. Assist management and staff members as necessary/assigned.  Display a willingness to help others in the office on a regular basis to meet the challenges of operations.
  • Other duties and/or projects as assigned.  Demonstrate flexibility with job responsibilities in all areas.
  • Lifts a minimum of 60 lbs., pushes and pulls a minimum of 100 lbs. and stands a minimum of 4 hours a day.

Starting Minimum Rate

Minimum rate of $22.77 Hourly

Job Posting Disclosure

HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package.

The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to:

Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness.
Experience: Years of relevant work experience.
Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training.
Skills: Demonstrated proficiency in relevant skills and competencies.
Geographic Location: Cost of living and market rates for the specific location.
Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization.
Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered.


Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts.

In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Need help finding the right job?

We can recommend jobs specifically for you! Click here to get started.